Privacy Policy

Policy Purpose & Applicability

This Privacy Policy is formulated by calicocrittershub.it.com, aiming to standardize the collection, use, storage, protection and management of users’ personal information during users’ browsing, registration, shopping and service consultation on the platform. This policy applies to all users who access the calicocrittershub.it.com website, use platform services and purchase platform products. As a professional Calico Critters authorized reseller store, we fully respect and strictly protect the personal privacy and information security of every user.

Information We Collect

In order to provide users with accurate shopping services, efficient logistics distribution and perfect after-sales support, we will collect the necessary user information generated during the use of the platform, including but not limited to: user registration account information, order placement information (including recipient name, contact email, delivery address), payment verification information, user browsing and interaction records on the website, and user consultation feedback information. All information we collect is limited to the scope required for platform operation and service provision, and we will not collect irrelevant private information without authorization.

Use of User Information

The user information we collect will only be used for standardized platform service operation, including processing user orders, completing logistics delivery and after-sales refund services, verifying user identity information, responding to user consultation and service demands, optimizing website product display and service experience, and pushing platform preferential activities and product update information that users are interested in. We will not sell, rent or disclose users’ personal information to any third-party institutions or individuals without the explicit consent of users, except as required by legal regulations.

Information Storage & Security Protection

calicocrittershub.it.com adopts professional data encryption technology and secure server system to store user information, and has established a complete information security management mechanism to prevent user information from leakage, tampering, loss and unauthorized access. We will retain user data in accordance with legal provisions and service needs, and delete or anonymize user information in a standardized manner after the data is no longer needed for service support. All internal staff of the platform abide by strict information confidentiality systems to ensure the absolute security of user private information.

User Rights & Policy Update

Users have the right to check, modify and delete their personal account information and order information on the platform at any time, and can put forward demands for stopping information collection and pushing services. We will regularly optimize and update this Privacy Policy according to platform operation adjustments and industry specification upgrades. The updated policy content will be publicly displayed on the calicocrittershub.it.com website, and the continued use of platform services by users will be deemed as recognition of the updated policy terms.

 

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