Terms of Purchase

Term Overview

These Terms of Purchase are applicable to all product purchase transaction behaviors on the calicocrittershub.it.com platform, and are the legal binding agreement between the Calico Critters authorized reseller platform and all purchasing users. All users who complete order placement and payment on the platform shall be deemed to have fully read, understood and recognized all the terms of this agreement, and shall abide by the relevant purchase specifications and transaction rules formulated by the platform.

User Purchase Qualification

Users who access calicocrittershub.it.com and complete product purchase transactions must be natural persons or institutional users with independent civil capacity. Users shall ensure that the personal information, order information and payment information submitted during the purchase process are true, accurate and valid, and shall bear all legal responsibilities and economic losses caused by false information submission and unauthorized order placement.

Product & Price Specifications

All products displayed on calicocrittershub.it.com are genuine Calico Critters series products, and the platform ensures that all sold products are complete in qualifications and guaranteed in quality. All product prices on the site are uniformly settled in USD, and the platform will carry out long-term preferential activities, with the maximum discount of all products up to 70% off. All displayed prices are the final transaction prices of products, including product value-added services, and no additional hidden fees will be charged. The platform reserves the right to adjust product prices and preferential activities according to market operation, and the specific transaction price shall be subject to the price displayed on the page at the time of user order placement.

Order Transaction Rules

After the user successfully places an order and completes the payment, the platform will confirm the order validity and complete the processing and shipment within 1-3 working days. Once the order is successfully confirmed, the user shall not arbitrarily cancel or modify the order without reason. For orders that need to be cancelled or modified due to special circumstances, the user needs to contact the customer service team for verification and processing. The platform has the right to cancel abnormal orders such as malicious order placement, repeated order placement and false payment to ensure the normal operation of platform transactions.

After-Sales Transaction Specifications

All orders on the platform enjoy the after-sales protection services formulated by calicocrittershub.it.com, including 60-day free return, 5-10 working days refund and free global shipping services. Users shall abide by the platform’s Refund Policy and Shipping Policy when applying for return and refund services, and shall not use after-sales rights maliciously. For transactions that violate the purchase terms and maliciously apply for after-sales services, the platform has the right to reject the application and retain the right to pursue relevant responsibilities.

 

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